Carrier
Small
packages are usually ship by Ground via UPS / DHL / FedEx . For oversized item, we ship them using common carrier.
Order Processing
All prices are quoted in U.S. dollars and additional costs may be incurred for large/oversized and heavy items. Order processing takes 24-48 hours, so shipping times should be added to the processing period. Shipments are only delivered on business days.
Duties & Taxes
International shipments are subject to Duties, Taxes, Broker Fees, and Customs Fees in your country. These EXTRA fees are YOUR responsibility and must be paid upon receipt of the shipment. The rules for these fees vary by country, and your local government determines the duty and customs charges. Custom procedures may delay shipments.
Damaged Shipment
If
you received a product that was damaged in shipping, please email us. Please include your order number (found on packing slip) and the name of the carrier that delivered the package within 3 business days.
Our Rights
We reserved the right of refusal on any orders. |